The Secret Behind Predicting Sales Performance

g

All salespeople have a unique set of COMPETENCIES.

Competencies are to performance what DNA is to people.

Sales Success Program combines competency based testing and a scientific approach to analysis of that testing to identify the Success Factors of behaviours common to high performance sales people in your business environment.

 SALES GROWTH IS ONLY POSSIBLE WITH PEOPLE GROWTH

Each Profile:

• Is unique to your organisation
• Identifies common behaviours of high performers
• Identifies common behaviours of low performers

We build a program for your organisation to enhance your performance by:

• Using the Success Factors to recruit only candidates who adequately match the high performance profile
• Assisting your staff to understand how to best interview applicants to ensure they are capable of performing at a high level in your organisation
• Building a program of training and mentoring to lift average performers into the high performer category

Sales Success Program will deliver:

• Increased sales as sales people are recruited against your unique high performance Success Factors
• Higher retention rates as your existing sales people find success
• Enhanced staff morale and motivation
• Greater reliability when recruiting new staff
• Targeted training and development programs
• Objective and quantitative tools for more effective recruitment
• Lower real cost of hire through a lower rate of attrition
• Lower risk of bad hire

 For Further Information, Contact;

Norman Graeve

02 9413 2199 or email to info@repforce.com.au

I would like to take this opportunity to thank Repforce for delivering excellent results in our last two appointments. Your response has been rapid and accurate in determining our requirements and we have had excellent choices in making our selections.
Geoff Fitzpatrick, Club Decor

I found information about Repforce on the Web as a sales specialist recruitment agency. I was looking for a Senior Sales Engineer for Electronic and Electro Mechanical Devices. I rang Repforce and a consultant immediately made an appointment to visit me at my office.
The consultant took the job description and within 5 days had referred an excellent candidate to me. I employed that candidate and he has proved to be an excellent choice and reflected exactly how he was described to me by Repforce. He is now a key staff member.
Ron Robertson, Litton Industries

Marketing and Shopping Centre managers are often hard to find, but you always manage to send me great candidates. Repforce offers us a wonderful service, fast response and an instinctive understanding of our needs.” 
Cherryl Kemp, Stockland Trust Group

Here’s the testimonial, I’m glad I could assist you too! However I would like to request that our company name not be advertised with this testimonial – Company Policy. Recently, we used Repforce International to recruit a team of Sales Representatives. I found dealing with them to be a very positive experience. The consultant listened clearly to my needs but was not afraid to use his knowledge of the pharmaceutical industry to help us in this search. Several good candidates were sent over to us and this gave us a lot of choice. I was delighted with the prompt, professional and caring service I received and above all the standard of the candidates. We will be using Repforce for any future recruiting needs.Maureen Ross

I am writing to express my thanks for the Repforce training program. This has clearly motivated my sales team to perform even better. The initial response has been very good, and we will continue to work with Repforce to develop an on-going program.
Mike Hobbs, Hexal

Recently, we used Repforce International to recruit a team of Sales Representatives. I found dealing with them to be a very positive experience. The consultant listened clearly to my needs but was not afraid to use his knowledge of the pharmaceutical industry to help us in this search. Several good candidates were sent over to us and this gave us a lot of choice. I was delighted with the prompt, professional and caring service I received and above all the standard of the candidates. We will be using Repforce for any future recruiting needs.

 Kind regards

Maureen Ross

Thank you for your email. My experience with Repforce was fantastic. Chris Bragg was extremely helpful, personable and friendly. He made the process very comfortable and easy. He went out of his way to give me tips and ensure that I got the job I was after.
Victoria Cavallo

I would recommend the Repforce team and in particular Julie on recruitment opportunities. Julie and I worked closely together in finding the right position for me. She understood my requirements, work history and the direction I wanted to head in, therefore I am excited about my new job and would certainly use Repforce for any placement requirements I may have in my new role or future endeavours.
Georgia Glaister

Hi Peter,

How are you going?

Just wanted to thank you for all your help with finding me the role with Alphapharm. I’m really enjoying it, I can see why they are market leaders, a very professional company.

I would really love it if you could find Jackie a role in QLD. Would love to work with her again.

Please keep in touch. If I hear of any other people looking to move I’ll send them your way.

Thanks Olcay

Hi Cameron

Thanks for your efforts in finding me a role with Webforge. It was a pleasure to deal with a professional. I wish you well and will have no hesitation in passing on your details.

Cheers

Peter Tipper

Dear Norman,

I’m writing to you in reference to Chris Jones; Chris has been helping me with a position at Hilti Centre in Melbourne.

I would just like to say Chris has been exceptional in his dealings with me. The exceptional things are, he returns phone calls, he matched me to the position, he treated me with respect, whether I got he job or not, it is refreshing to deal with some one with a positive encouraging attitude.

I have been unemployed for a couple of months and have dealt with many recruiting agencies that have not returned calls, sent me to ridiculous positions and treated me like I’m a commodity, so I have appreciated his help and compared to all the agencies I have dealt with he stands out above the crowd.

I would like to thank you and your company’s professionalism and assistance.

Regards
Frank Prentice

Dear Philip,

Just a quick note to thank you so much for your assistance in my recent appointment.

You really do stand out from other recruitment agencies that I have dealt with in the past and I have to say that you really do show passion in what you do and I thank you for that.

I am absolutely delighted with the quickness of this appointment i.e. within a few days and you should be commended for your efforts. I know I want to commend you so we’re going out to lunch and I won’t take no for an answer. I hope you can organise some time off for this before I commence my new role.

Once again, thank you so much, I so appreciate what you have done.

Kindest regards,
Evelyn Smith.

Hi Norman,

My name is David Best. I was recently placed by your organisation (Philip McLeod) at a company called Focus Press. I have now been there a week and I am loving it.

I am simply writing this email to you Norman, to express my satisfaction with the professionalism and drive of Philip McLeod. He not only got me a hearing at Focus Press but he helped coach, educate and inspire me. He is a great salesman and a damn good bloke.

Sincere regards,

David Best.

Hi Chris,

Thanks for the confirmation. I’m really looking forward to the interview.I’d like to also take the opportunity to thank you for the upfront and diligent way in which you treated my application for the role. Regardless of the outcome it’s been fantastic dealing with someone who possesses such professionalism. Your effort and constant communication throughout the process has been greatly appreciated. If there is anything you need in the interim don’t hesitate to contact me.

Kind regards,
Anton.

Hi Norman,

I have recently begun work at identitydirect.com.au and wanted to tell you what a great pleasure it was to deal with Philip McLeod. He was extremely professional and very helpful. His briefings really helped me prepare for my interview and I’m sure his manner and good people skills assisted me in securing my new role.

I just had to drop you a line and let you know how fabulous it has been to deal with your organisation and particularly with Philip. I would be happy to provide a candidate testimonial at any time if you would wish.

Regards, Gillian Rosen

Hi Michele,

I have been very impressed with the Repforce team. In particular, I would like to express my thanks to Peter Kemp. He has been extremely helpful and very professional. Peter is a great communicator and has been very efficient in returning any calls I have made to him (even though we played a little phone tag). I would highly recommend Repforce, as my experience with the company has been very professional, very pleasant, with a great outcome. Also beleive that sending a photo of the consultants to potential clients works extremely well, great idea!!!

Kind Regards Wendy Mansfield

Hi,
I would like to express my sincere thanks and highest praise toward the company, especially Cameron. Cameron’s professional manner and determination proved to be a huge asset in securing this position for me, he proved to be customer focussed for both me and the employer. I will be recommending your services to all my friends because I can say in all honesty that I have no doubt that Repforce is a cut above the rest of it’s competitors.
Thank you Cameron and Thanks Repforce.

Kind Regards

Michael Smalley

Michele

 

Thank you for your email, I would like to pass on my thanks to Natasha who has been fantastic throughout this entire process.  Natasha was instrumental in my initial temp placement with Mountain Top as well as assisting in the securing of a permanent position. In my dealings with Natasha, she was at all times diligent and tireless in ensuring clear and concise communication was presented.  I have nothing but praise for her efforts and I am highly appreciative of her qualities and professional approach.

 

Kind regards

Jay Norman

Hi

Thank you for the congratulatory note I appreciate it.

I would like to express my sincere thanks and highest praise toward the company, especially Cameron.

Cameron professional manner and determination proved to be a huge asset in securing this position for me, he proved to be customer focused for both me and the employer. I will be recommending your services to all my friends because I can say in all honesty that I have no doubt that Repforce is a cut above the rest of its competitors

Thank you Cameron and thanks Repforce

 Kind Regards

Michael Smalley

Repforce is a very organised, efficient and professional organisation that I would be happy to recommend to anyone seeking the right employment.
They understand your needs and in my case found my employment promptly.  I’m Impressed! Thanks Peter.
 
Kind Regards

Catherine Francis
Inco-Labs Pty Ltd
Area Manager Victoria

 

 

 

This page is being updated

When you ask Repforce Plus to fill a position, we advertise it immediately on this web site.

At the same time we advertise on Seek, My Career, Job Jobs Jobs, RCSA and other sites on which Repforce Plus is represented. This complimentary service ensures significant additional advertising exposure at no extra cost.

Repforce Plus monitors these advertisements to ensure that they are kept up-to-date and relevant at all times to secure the best possible response.

You, our client, can monitor these advertisements and change them via your Repforce Plus consultant at any time.

Paid advertising

Repforce Plus can advertise in any print media for you, for an extra fee.

You will find that contracting us to take care of advertising has many benefits over advertising on your own behalf. Repforce Plus culls the many application CVs that come in, forwarding only the best and most relevant people to fill your positions. This not only saves you time and money, but ensures confidentiality for both parties in this vital part of the recruitment process.

Your Repforce Plus consultant can advise and guide you through the process to ensure that you gain the best result for your money.

In no case will advertisements be placed or purchased without your permission and acceptance of their text.

Your consultant can show you samples of advertisements to help guide you.

All print advertisements are to be paid for prior to placement.

Repforce Plus will before placing advertising of this position ensure you approve all copy before full placement is made.

At Repforce Plus, how do we operate for your benefit?

• We ensure that a comprehensive description of your job brief is taken before we start searching for the position.
• We send you our Fee, Terms & Conditions before we accept the position.
• We advertise all positions we accept on the largest job boards in the country, ensuring you have maximum exposure to the best candidates.
• We manage all client candidate communication and organise interviews.
• Our consultants can assist with preparation of employment contracts and terms.
• We manage reference checking for clients, ensuring a quick, seamless and consistent result.
• Our Flat Fee structure is based on the dimension of the role and the degree of specialisation required, ensuring you know the cost of placement up front.
• Our Placement Guarantee offers 3 months protection if we place a candidate who does not work out.
• We pride ourselves on providing hassle-free and cost effective recruitment solutions.

At Repforce Plus we are so sure of obtaining the right person for your position that we only charge (in the majority of positions) a fee based on success.

How can we be so sure we will find the right person? We use online advertising, print advertising (or other media) and various other techniques including headhunting (where appropriate).

At Repforce Plus our fee structure is based on the salary, super, car or car allowance (valued at $15,000) and any other certain and sure benefits to the employee.

The fee is always negotiated with you our client prior to Repforce Plus starting to seek the right person for your Position and included in this quotation will be our full terms and conditions for you to evaluate for yourselves.

At Repforce Plus we believe that we offer a fair and reasonable fee for the position required and the salary provided to the employee. We pride ourselves on being able to provide for you, our clients the very best recruitment service available without a sting in the tail when the placement has been made as all fees and terms are fully outlined at the beginning of the engagement for Repforce Plus recruitment services.

Headhunting is the art of finding a candidate who is happy, contented, performing well in their existing job and not looking for a new one. Amongst the many people who fit into this category are a high percentage of top performers. Headhunting allows us to access these people discretely, without tarnishing the reputation of your organisation.

It is particularly useful in situations where you need to find a high level, high performer for a crucial position within your organisation. Or if you would like to approach a particular candidate who is currently working in the industry or in a related field.

Should a client wish Repforce Plus to headhunt for a particular candidate or should an assignment be particularly difficult and precise, a small upfront fee may be required, with ongoing fee payments as the process evolves. This can be a delicate process and can sometimes take some time to conclude, with Repforce Plus incurring expenses until matters can be finalised.

In any case a Repforce Plus consultant will explain all costs and time parameters before the process begins.

Repforce Plus is a full line recruitment specialist, providing sales, marketing, senior staff, contract and temp people, office support and administration personnel to companies on an affordable set fee basis.

Recruitment

Repforce Plus provides a one-stop recruitment service for all your sales needs. This service is provided on a fixed price basis with a three month replacement guarantee provided to all clients.

Headhunting

With our specialist recruitment consultants Repforce Plus undertakes headhunting roles for our clients with full confidentiality on all fronts. Repforce Plus ensures that this process will be conducted professionally and competely for both parties.

Training

We provide competent, recognised trainers in basic sales skill training and modern relationship selling techniques. Each training situation is discussed with clients and an individual program provided for that need.

Sales and profile assessments

Repforce Plus tests and evaluates all its candidates for sales comprehension, knowledge, personality profiles and persistence levels.

Business marketing & communications

Repforce management is available on tap, which means you have an expanded presence whilst costing you a fraction of the normal price. Not only will you benefit from years of business experience, but also your customers will recognise your company as a well-resourced business.

Administration and office staff

If you need a single placement in administration or a whole team of customer service staff, we’ll find you the best because we have the experience, resources and logistical know-how to deliver. Our team, headed by Debbie Carr, will ensure your particular needs are met quickly and accurately. We have an extensive database of candidates in all areas seeking both permanent and temporary administrative and office work. We will find receptionists, PAs, customer service, telesales, credit & debit personnel, general office duties, juniors, trainees and lots more.

Temp Recruiting

Need a temp for four hours or four months? We offer a flexible workforce solution. We find you a suitable qualified temp. and we also take care of all their HR administration, including payroll and on-costs such as superannuation and Workcover. We will provide sales temps, administration temps, customer service temps and many more in all the areas required. We also find temp sales teams for special events, promotions and product Launches.

Demonstrators  and merchandisers

We can provide you with one or one hundred demonstrators or merchandisers for your company promotions, demonstrations or just getting a message across.We have fully competent people across the nation who can help you at all times you need to have this special advice. We only use skilled and experienced people who can deliver.

Contract sales teams

We understand sales people and the business of sales better than anyone else. We know about results-driven motivated sales teams. We know how to locate and place the most suitable persons for your special needs. And we deliver our total recruitment solution at an affordable fixed price, with the Repforce guarantees.

We will take the headache from you when you have special needs or require a sales team to get your message across. We look after all your needs daily and the team can be yours for a week, a month or any other time to suit your particular requirements. Our teams are there for your special needs at all times.

This page is being updated

Repforce Plus provides a one-stop recruitment service for all your sales, marketing, senior company roles, office administration, temp and contract needs. This service is provided on a fixed price basis with a three month replacement guarantee provided to all clients.

Payment for placements are only due once the suitable candidate has commenced employment with your company.

Advertising for your position will be placed within our Internet Sites at no cost to our clients, however special advertisements either within our company advertisements or at separately placed positions need to be authorised and paid for separately.

At Repforce Plus we stand behind our promises

• Our Guarantee Promise: Our candidates will perform to your satisfaction or we will replace them free of charge.
• Our Service Promise: You will be provided a consistently high level of service at all times.
• Our Business Promise: We will provide you a recruitment service that adds value for your organisation and provides value for money.
• Our Quality Promise: We provide high quality professional consultancy services that result in excellent outcomes for our customers.
• Our Australian Promise: We are an Australian company and we continue to commit to a strong focus on Australian business, its regulations, customs, functions and practices.
• Our Integrity Promise: We undertake to conduct business in a transparent and ethical manner, exceeding recruitment industry guidelines

Once you have completed your search using the Job Search function, click on the job entry to which you would like to apply, enter your name, email address and upload your CV and cover letter.

The Repforce Plus consultant who lists the job will then review your application and contact you if they agree that your experience, qualifications and skills match the criteria set for the position.

This page is being updated

There are five pearls of wisdom to remember when writing or updating your CV.

1. Try to keep your CV no more than four pages long.
2. A well laid out CV is easy to read and comprehend. Choose a structured format.
3. Use bullet points. Short, concise points are clean and informative.
4. Check your spelling, grammar and punctuation and dates of employment.
5. Ensure your referee details are correct and that they are informed about being contacted.

Your CV is your most important document and you must make sure that besides the above five pearls of wisdom that you:

• do not write long-drawn-out sentences and remarks about yourself,
  never lie about anything in your CV; you will be found out,
• make sure all academic claims can be backed up,
• ensure every position or job you have had appears on the CV,
• ensure your personal details are correct,
• make you CV interesting and easy to read,
• always bring another copy of your CV to every interview you attend, even if you have emailed it. Make sure all copies are identical.

If you find it difficult to write your CV you should try talking to a Repforce Plus consultant who can help you in preparing a CV that would be interesting, to the point and easy to read. You can also visit many of the helpful job search websites like MyCareer, Seek, or Jobs Jobs Jobs.

There are many schools of thought about how best to prepare for an interview. You can usually find useful tips on job search websites, including Career One and Seek. Seek also provides a handy Interview Wizard to help you prepare. You can find more links to other authorities on Interview Tips.

At Repforce Plus we like to ensure all our candidates are prepared to the best of their ability. The most consistent way to ensure this is to build an Interview Plan. Your interview plan will be unique to the position and organisation to which you are applying. Here are some points to consider in your plan;

Preparation

Organise your clothes for the interview in advance. Remember to dress appropriately to the culture of the company, the position and the image you wish to project should you get the job.

• Assemble relevant information beforehand (eg documentation, qualifications.)
• Ensure you have an agenda or list of questions at hand (see closing the interview).
• Understand your remuneration package and the package on offer.
• Research the company (using published materials like their website and contacts) so that you are able to ask “intelligent questions”.
• Interviewers often seek practical examples of past behaviour, which help demonstrate your competencies. You should mentally prepare examples of achievements or past behaviours. Ensure you describe the situation, the action you took and the results or outcomes of your action. If you can, practice with someone you trust.

Arrival

Be on time. Ensure you arrive at reception at least 10–15 minutes prior to the set time.

Ensure the information you bring is neatly bound and as brief as possible. Smile. Make eye contact and give a firm handshake.

Interviewers frequently use ‘small talk’ to break the ice. Follow the interviewer’s lead on this, but don’t initiate a lot of small talk yourself. This could set the wrong tone.

Interview structure

No two styles of interviewing are the same. Go with the flow, but remember that interviewers value such qualities as:

• warmth
• brevity
• honesty (never lie)
• rapport
• energy
• enthusiasm
• clear communication.

Normally, the interviewer gets information from you and then tells you about the position. However, this order of doing things varies from one interviewer to the next.

If you feel your body language is conveying anxiety, it is usually best to verbalise it. (For example, ‘I haven’t interviewed in years and I’m a little surprised to find myself nervous.’). Verbalising your nervousness often reduces it and interviewers are usually empathetic.

Ensure you have a note pad to make notes. Lean forward, make eye contact and write down the things that are important in short bullet points. This signifies you are taking the position seriously.

Preview for the questions they’ll be asking here: Common Job Interview Questions.

Closing the interview

Prepare pertinent questions to ask towards the end of the interview. Some examples include:

• Is it a new or existing position?
• What are the responsibilities and priorities?
• What are the reporting relationships?
• What resources are accessible to the position?
• What is the criteria for measuring success?
• What is the next step?
• What long term career opportunities are available?

Don’t initiate any discussion about remuneration at the first interview. However be open and honest if the interviewer asks.

Ask (if you haven’t been told) what the process will be after the interview has been completed.

Have a couple of positive comments to make that recap some of the highlights of the conversation. Ensure you reinforce any action points to arise during the interview, like providing a copy of a qualification or additional information. Reiterate your strengths. If you are genuinely interested, say so. Leave the interviewer with a good impression: smile. Firm handshake. Don’t blow it by relaxing too soon.

Follow up

Immediately after the interview, contact your consultant to debrief regardless of how you think the interview went.

Common traps

• Being over-friendly.
• Not listening to questions carefully or attentively.
• Saying ‘we’ instead of referring to your own achievements.
• Making very general statements that lack substance.
• Being over-enthusiastic.
• Being poorly prepared, not having a plan.
• Slouching, mumbling, speaking slowly.
• Not making eye contact
• Knowing nothing about the company to which you are applying.
• Making derogatory remarks about your present or former employers, customers or workmates.

Remember, not all positions you are applying for will be right for you. The purpose of the interview is to help you (as well as the company) sort out if the ‘fit’ is right, so don’t be afraid to interview the potential employer.

Remain positive.

Sydney

Office Location
Suite 3, 1st Floor
6 McIntosh St
Chatswood NSW 2067
Phone: 02 9413 2199
Fax: 02 9415 4799

International Customers

Phone: +61 2 9413 2199
Fax: +61 2 9415 4799

Mailing Address

PO Box 225
Roseville NSW 2069

We are committed to maintaining high ethical standards in all our relationships with our candidates and clients. We abide by The Privacy Amendment Act 2001. The purpose of this statement is to outline what is done with your private information and how to contact us.

Who will be collecting your personal and sensitive information

Your personal and sensitive information will be collected by Repforce Plus Pty Ltd for its own use who might require access to your personal and sensitive information in connection with your work placements. Some laws, eg taxation law and immigration law, may require us to collect certain personal and sensitive information.

How to contact us

If you wish to contact us about your personal or sensitive information you should contact:

Privacy Officer

Michele Graeve (during normal office hours)
Phone: 02 9413 2199
Fax: 02 9415 4799

How your information will be collected

Personal and sensitive information will be collected from you directly when you fill out and submit one of our registration forms or any other information in connection with your application to us for registration.

Personal and sensitive information will also be collected when:

• we receive any reference about you;
• we receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body;
• we receive the results of any competency or medical test;
• we receive performance feedback (whether positive or negative);
• we receive any complaint from or about you in the workplace;
• we receive any information about a workplace accident in which you are involved;
• we receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved;
• you provide us with any additional information about you.

What your ‘personal information’ is

Personal information is any information or an opinion (whether true or not) about you. It may range from the very sensitive (e.g. medical history or condition) to the everyday (e.g. address and phone number). It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by us in connection with your possible work placements. Personal information includes sensitive information.

What ‘sensitive information’ Is

Sensitive information is a special category of personal information. It is information or opinion about your:

• racial or ethnic origin
• political opinion
• membership of a political association or religious beliefs, affiliations or philosophical beliefs;
• membership of a professional or trade association or membership of a trade union;
• sexual preferences or practices;
• criminal record;
• health or disability (at any time);

Your information will be used

Your personal and sensitive information may be used in connection with:

• your actual or possible work placement;
• your performance appraisals;
• our assessment of your ongoing performance and prospects;
• any test or assessment (including medical tests and assessments) that you might be required to undergo;
• our identification of your training needs;
• any workplace rehabilitation;
• our management of any complaint, investigation or inquiry in which you are involved;
• any insurance claim or proposal that requires disclosure of your personal or sensitive information.

Your personal and sensitive information may be disclosed to:

• potential and actual employers and clients of Repforce Plus Pty Ltd;
• referees;
• our insurers;
• a professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information;
• a Workers Compensation body;
• our contractors and suppliers — e.g. our I.T. contractors and database designers;
• any person with a lawful entitlement to obtain the information.

You can gain access to your information

Subject to some exceptions which are set out in the National Privacy Principles (Principle 6 — Access and Correction), you have a right to see and have a copy of personal and sensitive information about you that we hold.

If you are able to establish that personal or sensitive information that we hold about you is not accurate, complete and up-to-date, we will take reasonable steps to correct it so that it is accurate, complete and up-to-date.

If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up-to-date, you may ask us to place with the information a statement by you that claims that particular information is not accurate, complete and up-to-date.

If you wish to exercise your rights of access and correction you should contact our Privacy Officer whose details are shown above. n some cases we may impose a moderate charge for providing access to personal or sensitive information. We will not charge you simply because you lodge a request for access.

Why not learn more about what we do, and
what we can do for you to make all your recruitment needs easier?
Drop us a note to ask for our special information pack plus your free gift, just for enquiring about what we can do for you.

Why not let one of our consultants visit you and discuss your needs and requirements? If they meet you where you work they can gain a greater understanding of what you really need. At the same time making your day brighter with a jar of special Repforce Plus happy feeling Jelly Beans.

We really wish to make your recruitment needs easy and pleasant for you and your staff. And to ensure that you gain the right people for the right positions in your organisation.

Remember, we pride ourselves on being truly professional recruiters, committed to making your life easier and your recruitment process pleasant, productive, and certainly gaining you the best possible outcome.

All our candidates interviewed in the sales area undertake a written assessment of their overall sales ability which tells us:

• How well they understand the sales process, especially the concepts of features and benefits.
• If they can cold call effectively
• If they can build solid relationships
• If they can close deals
• What motivates them, ie. money
• Can they be part of a team
• How they compare to the average salesperson.

We use these sales assessments as well as a specific Profile assessment for candidates. We believe that sales is a learnt skill. However we still use a personal profile assessment to acertain how each candidate would fit into your culture, sales or administration team. Therefore for anyone wishing to enter a career in sales or administration and wanting to improve their performance they can be taught the skills and techniques enabling them to succeed. Several factors must be taken into account when evaluating these assessment process’s:

• Education.
• Life experience
• Previous Sales Experience

Why not assess all your sales people?

Not only are all Repforce Plus candidates evaluated at interview, but this sales assessment process is available for companies wishing to gauge the overall ability of their sales people and is carried out by trained Repforce staff for a minimal cost.

Repforce Plus has over 12 years of experience finding great positions for great candidates. Our consultants are experienced and talented. They each have industries or areas of expertise in which they provide advice and assistance. Don’t hesitate to contact us to see what our professional consultants can do to help you.

Repforce Plus lists current jobs, searchable by category, location or keyword. if you don’t find a job that appeals here, we may still be able to help you by accessing our comprehensive contacts across many industries around Australia.

Our consultants value every candidate they deal with and are always on the lookout for new jobs that suit your experience, skills, education and ability. Once you are interviewed by one of our consultants, we continuously access your details to see if the jobs we receive will be suitable for you.

Note: we can only help Australian Residents or visitors with current working visas.

Are you finding it difficult to find quality staff?

Are you spending all your time wading through a plethora of applicants only to find none of them fit your requirements for experience, qualification, culture, loyalty, presentation or any other criteria?

Are you finding it hard to weed out the applicants who seem good on the surface but don’t perform when the pressure is on?

Your business could be using your time more profitably by allowing you to concentrate on your core business.

Repforce Plus spends considerable time and effort to ensure you receive unsurpassed service from industry professionals who receive first class training and support. They are experts at finding the best people.

Your Repforce Plus consultant will use all the tools at his or her disposal to ensure you find the right person and keep them. These include;

• Competency and personality assessments
• Diverse job advertising
• Searching our considerable database of candidates
• Interviews for all candidates using behaviourally based questioning
• Discrete use of headhunting, where appropriate
• Effective use of a high performance framework called SALES SUCCESS PROGRAM
• Develop your existing staff through SALES SUCCESS COACHING

How can I let Repforce Plus help me make more money by taking away the responsibility for narrowing down my selection of potential employees?

Contact Repforce now.

Repforce International was formed in 1996 from an idea and the experiences of Norman and Michele Graeve.

From an experience in domestic employment agencies they decided to form Repforce International — an employment agency that would serve small, medium and large enterprises in the sales and marketing sector.

They opened their doors to business in July 1997 in Bryson Street, Chatswood and the first consultants joined the Repforce Team in 1998.

From this small beginning Norman and Michele have built the business through a strict policy of fair pricing, real ethics and personal involvement with clients and candidates.

In recent years Repforce International has moved to its own premises in Chatswood, appointed more than 10 consultants, and expanded its portfolio to include office administration and temp placements.

In 2008 Repforce International changed its name to Repforce Plus to signal the next step. Repforce Plus is now a total recruitment company, still with same values and ethics, and with specialist consultants.

The Repforce Plus mission is:

• to provide the best possible recruitment service at a reasonable cost to all clients with consideration given to small and medium enterprises,
• to ensure that all Repforce Plus consultants practise their profession with all due care to both clients and candidates.

The Repforce Plus Vision Statement is:

• to be the best, most ethical supplier of all recruitment solutions and needs, throughout Australia to all organisations, professions and industries.

Your partners at Repforce Plus

Norman Graeve Ph.C MRCSA, Director

Educated at Wesley College in Victoria, graduating as a Pharmaceutical Chemist, Norman owned his own retail pharmacy for 7 years. Following the sale of the pharmacy he started his own company supplying pharmacy and general retail, importing and manufacturing. Norman has been involved in both private and public companies, principally in the retail sector, where he has advised on sales training, product promotion and administration. He has established sales teams, devised training and promotional programs, and is currently acting as a senior consultant to several government and semi-government bodies.

Norman is a member of the NSW Council of the RCSA

Michele Graeve, Director & Administration Manager

Michele has over 25 years business experience and was a Director of a national importer and wholesaler selling to the retail pharmacy and department store sector. She then started her own employment agency specialising in the domestic/childcare area. Michele is in charge of the administration & accounting systems for Repforce.

Cameron MacDonald, Consultant

Cameron has a diverse and varied background. He has extensive experience in the Airline industry and 8 years experience running a successful Landscaping and Handyman business. He has a passion for restoration of classic vehicles and motorcycles passed on from his Engineer father. Cameron has substantial “hands on” skills developed through many house renovation projects, vehicle restoration projects and his time in recruitment consulting to a range of industries consisting of building, home improvement, electrical, plumbing, engineering, industrial, freight and logistics.

Chris Bragg BA, Consultant

Chris worked in advertising for one of the largest global firms for 4.5 years then returned to complete his Bachelor of Arts at Sydney University and started working in the wine trade part time. This saw him progress to managing fine wine retail outlets in Australia and the UK (the leading independent in Australia and also London). He has also worked in the wholesale side of the wine business selling. Chris is a people person who enjoys sports and represented NSW and Australia in rowing. He is easy to talk to, has a keen eye for talent and is very professional in his approach to candidates and clients alike.

Peter Kemp MRCSA, Consultant

Peter specialises in all areas of the healthcare recruitment space — including pharmaceutical, medical, hospital, dental, veterinary and scientific. Peter has 30+ years experience in the healthcare industry. He is an innovative sales and marketing professional. Experienced in all key channels within the pharmaceutical industry, Peter combines solid strategic and analytical abilities with strong leadership and mentoring skills. He has a Certificate in Marketing and Management from MGSM, and is presently studying Training and Assessment at TAFE. In his current role, Peter has a strong desire to achieve successful outcomes for both clients and candidates using his experience to provide extra value-added service.

Peter says ‘If I don’t have what you are looking for today, together we will find it tomorrow!‘

Philip McLeod, Consultant

Philip has been working in TV Production , Advertising, Marketing and Sales for the last 25 years, always reading and studying to develop a better understanding of people. Being a good judge of character, a person’s values and what motivates them is an enormous help in recruitment. It allows Philip to see a candidates attributes and concentrate on them making it easier to match to the perfect job.

Sarah Cunningham, Consultant

Sarah specialises in sourcing successful sales staff in several market sectors. Sarah has a rich career history starting from selecting and training elite gymnasts (Sydney 2000 team), sales & middle management roles in Lotus/IBM and Microsoft Australia, and setting up a residential real estate business on Sydney’s Northern beaches. Sarah combines solid strategic and analytical abilities with strong leadership and mentoring skills. In addition, Sarah insists any candidates undergo sales competency testing and professional attributes analysis, combined with behavioural based interviewing. In her current role, she is a highly motivated sales recruitment consultant with a desire to achieve successful outcomes for both clients and candidates using her experience to provide that important extra value-added service.

Louise Lamrock, Consultant

Louise Lamrock brings a clear understanding of Human Personality together with the pragmatic experience from two diverse fields to her role as a Recruitment Consultant. She is the founder of a successful Natural therapy clinic in Sydney’s upper north shore and is a dedicated mother of four. Louise’s history is rich with experience. From running a large building company to working with families and individuals to build better lives. Louise has completed extensive studies in the Sciences, Building, Psychology, Psychotherapy and has trained as a Transactional Analyst. She is currently undertaking a Master of Clinical Psychotherapy to add further developmental approaches to her life skills mastery.

Natasha Clyne, Consultant

Natasha has a strong hospitality and administration background. She holds a Swiss Diploma in Hotel Management through the Blue Mountains International Hotel Management School. She has worked in various roles in Hospitality including as a Concierge of a Five Star Sydney property. It was from this basis that she expanded her administration skills as a PA and Executive Secretary of a non-profit organisation that successfully ran a national political campaign, playing a vital strategic and administrative role. She successfully owned and managed a Coffee shop in the Sydney CBD for five years. 

Repforce Plus is a sales recruitment specialist, providing sales and administration personnel to companies on an affordable set fee basis.

Repforce Plus prides itself on finding the most suitable salesperson for the required position and ensures this through a system of interviews and testing that places the right candidate with the right company. We cover all industry sectors, providing both permanent and contract staff.

When you register with Repforce Plus you can be assured of our total commitment to assisting you in finding the job you want in the area of your preference. We personally interview all suitable candidates, give you a full evaluation and build an ongoing relationship with you.

Repforce Plus works for both the candidate and its client companies to ensure complete satisfaction with its placements in the areas of sales, administration and contract hire.

We can list an impressive array of satisfied job candidates and satisfied client companies.

At Repforce Plus:

• We stand behind our promises
• We charge a set fee not a percentage of earnings.
• We offer sales training for individuals and companies by accredited trainers.
• Our speciality is sales but our experience is recruiting for all business needs.
• All candidates undergo skills assessment and evaluation.
• 3 month replacement guarantee.
• Standard continuous job advertising free of charge.
• Display advertising, if necessary, charged at cost.
• All consultants have professional qualifications with relevant business experience.
• Payment only on results.